TAWASUL

WORLD OF ENDLESS REWARDS AND BENEFITS

Dear Customer..

TAWASUL is the loyalty program for Arabian Oud customers, which allows them to gain exclusive features and benefits.

Terms and Conditions:

• If the customer purchases reach a higher category he will be immediately eligible for it, even if it is the first purchase.
• The customer does not benefit from the discount rate in the TAWASUL program if his annual purchases or the first invoice is less than 750 SAR.
• Categories benefits do not apply during any other offers.
• Customers are categorized according to the total of purchasing value in each category for one year from the date of joining the last category and will be re-categorized.
• TAWASUL program gives points for customer purchases that can be redeemed by purchasing from Arabian Oud branches, and will not be paid in cash.
• Points are calculated for the customer at 5% of purchases for any amount, and the minimum redemption is 20 SAR.
• The points expire within one year from the date of obtained, and the customer is not entitled to claim the points after their expiry.
• In case of a purchase return, the earned points will be deducted from the purchase and the category will be reclassified.
• The features apply on less than 125 grams in Agarwood purchases.
• The Company is entitled to modify the categories classifications and benefits or cancel the program at any time.